MachineryInsider respects your privacy. This policy explains what data we collect, why, and how we protect it.
1. Information We Collect
When you browse, register, place an order, or request a quote, we may collect: your name, email address, phone number, billing/shipping address, GST number (if applicable), order history, IP address, and basic browser information. Payment information is processed by our payment gateways — we do not store full card numbers or bank credentials on our servers.
2. How We Use Your Information
We use your information to: process orders and provide customer support; send GST invoices and shipping updates; respond to quote requests; improve our website and product catalogue; and (if you opt in) send occasional promotional offers. We never sell your data to third parties.
3. Data Sharing
We share information only with: courier and logistics partners for delivery; payment processors for transaction handling; tax authorities for legal compliance; and our internal team for customer service. All partners are contractually bound to protect your data.
4. Cookies
We use essential cookies for cart functionality and login sessions. Analytics cookies help us understand traffic patterns. You can manage cookie preferences in your browser settings.
5. Your Rights
You may at any time: request a copy of the data we hold about you; ask us to correct or delete your data; unsubscribe from marketing emails; or close your account. To exercise any of these rights, email machineryinsider0@gmail.com.
6. Data Retention
Order records and GST invoices are retained for 8 years as required by Indian tax law. Account data is retained as long as your account is active. You may request deletion of personal data not required for legal compliance.
7. Security
We use SSL encryption for all data transmission and secure servers hosted in India. While no online system is 100% impenetrable, we follow industry best practices to protect your information.
8. Contact
For any privacy-related question, contact us:
📧 Email: machineryinsider0@gmail.com
📱 WhatsApp: +91 79727 57548
Last updated: 17 May 2026